Mix and Match

Shipping policy

📦 Shipping Policy

At bogeystars.com, we do not believe in the "Fast Fashion" cycle. Every item you order is Made-to-Order (MTO). By crafting each piece individually, we eliminate overproduction waste. Did you know that producing a single standard cotton t-shirt consumes approximately 2,700 liters of water? By adopting our MTO process, we collectively preserve this precious resource. This intentional approach means your order requires a little more time to be crafted to perfection, but we believe great things are worth the wait.

🌍 Where We Ship

We proudly ship to the following countries:

  • United States (All 50 states + Puerto Rico & Washington DC)

  • Canada

  • United Kingdom

  • Australia & New Zealand

  • Europe: France, Germany

🏭 Where We Ship From

We operate multiple fulfillment facilities:

  • Main Facility: Building 1, No. 368, Liuhe Road, Puyan Street, Binjiang District, Hangzhou, Zhejiang

  • Main Facility: 535 Tran Hung Dao, An Hai Tay, Son Tra, Da Nang, Vietnam 550000

🕒 Order Processing Time

  • Processing time: 5–10 business days

  • Orders are processed Monday through Friday (excluding holidays)

Note: All items are custom-made once you place your order.

🚚 Estimated Delivery Times

Region Processing Time Shipping Time Total Estimated Time
USA & Canada 5–10 business days 5–15 business days 10–25 business days
Europe & UK 5–10 business days 7–15 business days 12–25 business days
Australia & NZ 5–10 business days 7–15 business days 12–25 business days
Other Countries 5–10 business days 7–15 business days 12–25 business days

Please note: During high-volume seasons or holidays, these timeframes may be slightly extended.

💰 Shipping Rates

Location Cost
United States $0 - $9.95 – $24.95
Hawaii, Puerto Rico $0 - $9.95 – $24.95
Canada $14.95 - $24.95
Australia & New Zealand $14.95 - $24.95
All Other Countries $14.95 - $24.95

Shipping cost will be calculated at checkout based on your destination.

📦 Tracking Information

Once your order is shipped, you'll receive an email with a tracking link.
Please allow up to 5 business days for tracking to update after shipment.

If you haven’t received tracking info after 15 business days, contact us at: hello@bogeystars.com

📦 Multiple Packages

Sometimes, your order may arrive in separate packages to ensure safe and timely delivery, even if you've selected combined shipping.

⚠️ Customs, Duties & VAT

  • All international shipments are sent DDU (Delivered Duty Unpaid).

  • VAT, customs duties, and any applicable fees are the customer’s responsibility.

  • As of July 1, 2021, the European Union (EU) will remove the Value Added Tax (VAT) exemption for low-value imported goods (i.e. all goods with a value of up to €22*). As a result, all commercial imports into the EU will be subject to VAT and require a Formal Customs Declaration. Therefore, kindly be informed if your shipping address is located in the EU area:

    1. VAT to EU countries is charged in advance
    2. Declare prices usually much lower than the actual price that you bought so that VAT can be the lowest as possible. In case you’re called to make clearance and asked for purchasing invoices by customs (which rarely happens), kindly contact us in advance.

📬 Issues or Questions?

If your order is delayed, lost, or you need help, don’t hesitate to reach out:

📧 Email: hello@bogeystars.com
30 N Gould St ste n, Sheridan Wyoming 82801, United States